by Season Ho and Dennis Hung
The Green Cafe Alliance is committed to encouraging the
public to reduce waste and to use less disposable cutlery. Its members, however, were recently found to have gone back on the
commitments they made. The Environmental Protection
Department admitted failing to monitor the Alliance's work,
while most Alliance members declined to
comment on its effectiveness.
Our reporter visited 5 shops of each member café chains
of the Alliance, and discovered that green measures were not implemented.
Disposable cutlery is readily available at coffee bars without any member of
staff monitoring the consumption. Most cafes are using paper cups even for
dine-in orders, and no reminder to use less disposable cutlery has been given
by any of their staff.
At Starbucks cafés, for example, there is no reminder
at all to remind customers to think twice before taking disposable cutlery,
except ‘green tips’ like “Help us save the environment! Please use less
disposable utensils!” posted up somewhere near the coffee bar.
 |
| Disposable cutlery is distributed freely in some café with a reminder next to it. |
Is the Alliance ‘just a gimmick’?
Some frequent customers expressed that they have never
heard of the Alliance. Alice Chan, a loyal customer of Pacific Coffee Company,
said that it is usually the customer who asked to replace paper cups with mugs
but not the baristas, ‘most of the time, they give us paper cups even for
dine-in orders, perhaps they don’t want to do the washing-up or they are just too
busy to do so’.
Another
customer, Ben Chan, said he never received any green tips or promotion during
his visits to the cafés.
Asked if he thought that the cafés are eco-friendly
enough, Chan described them as ‘completely not eco-friendly”, and added: “I doubt
whether the Alliance is just a gimmick used by the government.”
Former staff admitted difficulties in
working out green measures
Viann Chan Wai-yan, a former barista of Starbucks
Coffee, said there are some internal green guidelines for frontline staff. Firstly, staff should ask customers to use coffee
mugs rather than paper cups proactively when they are dining in. Secondly, staff
should take the initiative to remind customers to use less disposable cutlery,
as well as tissue paper even if they are recyclable.
However, she admitted that it is difficult to check frontline
staff in all branches for compliance with the guidelines, as they are just some
voluntary incentives. ‘Not a must and not something compulsory for the staffs,’
she added.
 |
| Disposable paper and plastic cups are used even for dine-in orders. |
Lack of
communication shown between café groups and the government
The reporter tried to contact all 6 member café groups of the Alliance. Pret A
Manger expressed that they have already stopped working with the EPD on this campaign
in 2011, one year after the Alliance was formed.
Wincy So, the PR officer of Starbucks Coffee,
highlighted their other green initiatives without giving any concrete response
the effectiveness of the Alliance. They claimed that they only use disposable
cutlery for takeaway orders, and it is their ‘usual practice’ to use mugs for
dine-in orders. Also, she highlighted that Starbucks was ‘invited’ by the EPDas
one of the members of the Alliance instead of initiating it
Meanwhile, the staff of Causeway Bay’s McCafé
emphasised that they have been encouraging customers to use less paper cups by
giving $3 back to those who brought their own cup or own tumbler, and that they
also help frequent customers to store their tumblers and cups in the café.
Nevertheless, other 3 café groups, including agnès b.
CAFÉ L.P.G., Caffé HABITU, and Pacific Coffee Company, declined to comment on
the issue.
The Environmental Protection Department, which
initiated the formation of the Alliance, admitted its failure to monitor the
Alliance’s progress in fulfilling its objective. "Our role is to merely
motivate waste reduction and to encourage green practices in the
industry," said Emily Ip, the spokesperson of EPD in a phone interview.
She also explained that there are no updates as to the Alliance’s progress
because it was formed "long time ago".
Legislator
suggests complete ban on disposable cutlery in café
Responding to the ineffectiveness of the Alliance, vice chairman of the Panel
on Environmental Affairs, Kenneth Chan Ka-lok, doubted whether the Alliance is
really promoting green living. “If the Alliance really wants to promote waste
reduction, the cafes should not provide any disposable cutlery to their customers.
This is the most direct and effective way to reduce waste.”
He also suggested restaurants to charge for the disposable
cutlery taken by customers, and urged the government to do better in monitoring
the progress of these campaigns.
According to the report on USA today, in the US, Starbucks
alone sells over 4 million coffee drinks daily, and approximately 3 billion
Starbucks coffee cups are sent to the landfill each year. In Hong Kong, where there
is an annual amount of 5 million tonnes of municipal solid waste generated
according to the Environment Bureau, reducing solid waste from the source is necessary.
The massive amount of waste generated by the catering industry has become an
increasing concern in the city which is famous for
her variety of foods and beverages.
The Green Café Alliance was formed in 2010, under the
"Minimising Waste, Maximising the Future" campaign organised by the
Environmental Protection Department (EPD). Six café groups, including agnès b.
CAFÉ L.P.G., Caffé HABITU, McCafé, Pacific Coffee Company, Pret A Manger and Starbucks
Coffee Hong Kong, are members of the Alliance, with a total of more than 400
stores. As reported in an official press release
dated 11 July, 2010 when the GCA is formed, it seeks to "encourage members
of the public to use less disposable cutlery, reduce waste and to share green
tips with them."
|
agnès b. CAFÉ L.P.G.
|
Caffé
HABITU
|
McCafé
|
Pacific
Coffee Company
|
Pret A Manger
|
Starbucks
Coffee
|
No.
of Stores
|
10+
|
17+
|
98+
|
190+
|
15+
|
130+
|
From the visits of our
reporters
|
Using mugs for dine-in
orders
|
✔
|
✔
|
✔
|
X
|
X
|
X
|
Providing green tips
in the cafés
|
X
|
X
|
X
|
X
|
✔
|
✔
|
Reminding
customers to think twice before using disposable cutlery
|
X
|
X
|
X
|
X
|
X
|
X
|
Other voluntary green
measures (not included in the GCA commitment)
|
Discount
for customers who brought their own cups
|
X
|
X
|
X
|
✔
|
X
|
✔
|
Using
biodegradable materials for disposable cutlery
|
✔
|
✔
|
✔
|
✔
|
✔
|
✔
|